Make a difference in people’s lives every day. When you join UCLA Health, you’ll be working at an institution that provides leading-edge care to the people of L.A. and throughout the world. We provide our team members with the environment and support to do amazing work, because each and every one of them plays a vital role in our commitment to care.
The Administrative Assistant III will report to the Sleep Lab Supervisor and will work under the direction of the Medical Director of the Sleep Disorders Center. You will provide clerical and administrative assistance to support the UCLA Sleep Disorders Center. Duties include but are not limited to: working in a fast-paced environment with frequent interruptions; answering a large volume of daily telephone calls; triaging and scheduling patient appointments; taking telephone messages from patients and doctors; assisting with obtaining authorizations from insurance companies via phone or web portal; performing SMS and ECD computerized billing for procedures; answering questions about the lab; providing parking directions; ordering office supplies on Workday for approval by the supervisor; coordinating with Principal Technologist and Medical Director to update patient and staff materials. You will assume overall clerical and administrative assistant responsibilities for day-to-day coordination of the Sleep Disorders Center. You will be expected to coordinate efforts with manager, supervisors, medical director, principal technologists, and other sleep center staff to ensure smooth operations.
This position will be primarily based in North Hollywood, but requires flexibility to rotate between multiple UCLA Sleep Lab sites as needed, based on operational needs.
Salary Range: $31.88 – $45.66/Hourly
Job Requirements:
- Ability to work independently to follow through on assignments and projects without supervision.
- Knowledge of insurance authorizations; ability to submit for verification of authorizations through insurance portals or via phone
- Skill in analyzing information, problems, situations, and procedures.
- Skill in working as a team member and collaborating with colleagues.
- Ability to interact effectively and appropriately with all levels of professionals and with staff within the organization.
- Ability to draft original business correspondence and edit materials using correct grammar, punctuation, spelling, and format.
- Excellent oral and verbal communication skills.
- Typing/word processing skills to prepare letters, memos, forms, and reports with speed and accuracy.
- Skill in using a variety of Microsoft programs (e.g., Word, Excel).
- Ability to schedule patient appointments accurately and complete pre-test processing.
- Ability to perform clerical functions for scheduling, triaging, reporting, and billing.
- Skills in using a computer for email, scheduling, transcription, and registration.
- Ability to operate all unit equipment (fax, copier, etc.).
- Ability to instruct and train administrative personnel in job duties.
EMPLOYMENT SCAM ALERT:
UCLA Health Recruitment is currently being targeted by scam artists through external job board sites. Review some tips in order to avoid becoming targeted. El reclutamiento de salud de UCLA actualmente está siendo atacado por estafadores a través de sitios de juntas de trabajo externos. Revisar algunos consejos para evitar ser apuntado.
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VINCENT, Sr. CLS Specialist, Toxicology
MONICA
I've been blessed to touch so many lives through my serving. It's a privilege to uplift other employees with words of encouragement and a smile.
SOZIT
The first thing i noticed when i joined the team was how everyone is very welcoming and friendly with supportive management. I did not feel like an outsider.
EDGAR
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RENE
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ERA
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ELIZABETH
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JERRY
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ORLANDO
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KATHERINE
UCLA Health is a supportive, collaborative, and purposeful environment where leadership is invested in your growth and creating real opportunities. And knowing that what we do matters gives a real sense of purpose.
DR. ISLA GARRAWAY
UCLA has incredible resources and a team science approach. The ability to work with collaborative teams and access the amazing resources around campus is the best part about being at UCLA.
RADU
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JENNA
UCLA Health provides so many opportunities to exchange ideas, share moments and grow. I have learned a lot about team management and relationship building.
SHARON
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TARO
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