Make a difference in people’s lives every day. When you join UCLA Health, you’ll be working at an institution that provides leading-edge care to the people of L.A. and throughout the world. We provide our team members with the environment and support to do amazing work, because each and every one of them plays a vital role in our commitment to care.
About the Role
Ready for a role that offers variety, growth, and exposure to every side of healthcare operations? As a apart of the UCLA Health’s Ambulatory Float Team, you’ll serve as a versatile administrative professional, providing seamless support across a wide range of departments.
In this unique role, you’ll have the opportunity to support functions such as Finance, Human Resources, Executive Administration, and Ambulatory Operations, while also floating to UCLA Health clinics. Each assignment offers the chance to learn new workflows, build diverse skills, and collaborate with teams across the health system.
We’re looking for someone who thrives in a dynamic environment and can quickly adapt to new teams, priorities, and responsibilities while maintaining exceptional service and professionalism. Success in this role requires a highly flexible, enthusiastic, and proactive approach, along with the ability to confidently navigate changing assignments and support a variety of operational needs.
Travel Requirements
Travel to all UCLA Health Ambulatory Community Clinics throughout Southern California is required, and you must be physically present at assigned worksites. Assignment locations are based on operational needs and are subject to change. Work hours may include evenings, nights, weekends, and holidays.
Although travel to all UCLA Health community practices is required, current staffing needs are primarily located in the Los Angeles region, including:
- Mid City
- Century City
- Downtown Los Angeles
- Beverly Hills
- Westwood
- Koreatown
- Huntington Park
- Pasadena
- Alhambra
- Arcadia
- Whittier
Salary Range: $31.88 Hourly – $31.88 Hourly
- Ability to travel to various UCLA Health locations and be physically present at the assigned work site
- Ability to work various days and shifts, including occasional weekends; days and hours may vary based on assignments
- High school diploma required
- Minimum of 6 months of administrative experience
- Minimum of 6 months of experience in a customer service-related role providing direct customer service and service recovery
- Familiarity and knowledge of authorization process and managed care programs
- Experience with Microsoft Office Excel, PowerPoint, and Word
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Skill in setting priorities which accurately reflect the relative importance of job responsibilities Ability to creatively integrate competing demands into a productive working environment.
- Ability to establish and maintain productive working relationships with faculty, staff, administration, and patients from various social, cultural, and economic backgrounds
- Ability to interact diplomatically and professionally with a patient population in varying degrees of health
- Strong verbal communication skills with the ability to clearly convey complex problems in both formal and informal settings
- Excellent organizational skills and demonstrated adaptability, critical thinking, and problem-solving abilities
- Knowledge of medical terminology
- Knowledge of major medical insurance plans and types of coverage provided
- Working knowledge of CareConnect system to complete on-line transactions, including appointment scheduling, procedure scheduling, encounter registration system, completing referrals, inputting authorizations, hospital lab results and medical reports.
EMPLOYMENT SCAM ALERT:
UCLA Health Recruitment is currently being targeted by scam artists through external job board sites. Review some tips in order to avoid becoming targeted. El reclutamiento de salud de UCLA actualmente está siendo atacado por estafadores a través de sitios de juntas de trabajo externos. Revisar algunos consejos para evitar ser apuntado.
“The environment is nurturing and fosters growth. When I come to work, I know what I'm doing matters.”
VINCENT, Sr. CLS Specialist, Toxicology
MONICA
I've been blessed to touch so many lives through my serving. It's a privilege to uplift other employees with words of encouragement and a smile.
SOZIT
The first thing i noticed when i joined the team was how everyone is very welcoming and friendly with supportive management. I did not feel like an outsider.
EDGAR
Once I joined, I knew UCLA Health was THE place to be due to the growth potential and training offered
RENE
If you want to grow professionally, this is the right place for you.
ERA
We are family here. We support each other. We collect together.
ELIZABETH
It’s so diverse and inclusive here. There’s always the opportunity to share your thoughts. It's a place where you feel you belong.
JERRY
Your career path at UCLA Health will enable you to follow a myriad of avenues and turns. It opens up a wide variety of opportunities.
ORLANDO
There’s a togetherness and higher level of commitment to teamwork at UCLA Health. We are several groups and teams that work together with a common goal which is to improve our patients experience.
KATHERINE
UCLA Health is a supportive, collaborative, and purposeful environment where leadership is invested in your growth and creating real opportunities. And knowing that what we do matters gives a real sense of purpose.
DR. ISLA GARRAWAY
UCLA has incredible resources and a team science approach. The ability to work with collaborative teams and access the amazing resources around campus is the best part about being at UCLA.
RADU
UCLA is very diverse in its personnel as well as its many research fields studied
JENNA
UCLA Health provides so many opportunities to exchange ideas, share moments and grow. I have learned a lot about team management and relationship building.
SHARON
I was looking for a job to further my career and continue to improve and learn as a therapist.
TARO
I have been blessed to be surrounded by supportive colleagues who aspire me to be the best version of myself.
Awards & recognition
