Make a difference in people’s lives every day. When you join UCLA Health, you’ll be working at an institution that provides leading-edge care to the people of L.A. and throughout the world. We provide our team members with the environment and support to do amazing work, because each and every one of them plays a vital role in our commitment to care.
We are seeking a highly skilled and dynamic Director of Clinical Services to lead the development, evaluation, and implementation of multiple clinical programs and medical services for the Faculty Practice Group (FPG) Management Services Organization (MSO). The MSO has responsibilities that encompass the UCLA Medical Group health plan and ACO contracts. Reporting to the Chief Medical Officer of Faculty Practice Group and Medical Group, you will oversee, direct or collaborate on key clinical initiatives, ensuring that members enrolled in various health plans receive high-quality, integrated care.
You will:
- Oversee the development and execution of multiple patient-facing clinical and medical programs aimed at enhancing healthcare delivery for
- Ensure seamless integration of various clinical functions including Utilization Management, Population Health, Case and Care Management, Quality Improvement, and Health Plan Relations to improve overall healthcare services and control healthcare costs to support value-based care delivery
- Collaborate with internal and external stakeholders to ensure cohesive and effective program delivery
- Build and maintain strong relationships with key stakeholders, including members, health plans, and clinical teams, to ensure the effective execution of UCLA care models and programs and services in support of the evolution of value-based care at UCLA Health
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Direct, mentor, and manage effectively staff members, ensuring clear communication, effective teamwork, and accountability through high-performance standards and metrics.
Salary Range: $140,200 – $331,800/annually
We’re seeking an experienced leader with:
- A Registered Nurse License, Advanced Practice Provider (Nurse Practitioner or Physicians’ Assistant), or equivalent
- Bachelor’s degree in relevant discipline, required
- Master’s degree in relevant discipline, highly desired
- 3-5 years of experience in a clinical capacity (RN, APP, etc.), required
- 3-5 years of executive leadership experience in a healthcare organization with a focus on clinical services, and expertise utilization management, required
- In-depth understanding of managed (value based) care, MSO functions, and population health services, required
- Experience developing, leading, and executing Population Health Management strategies across a health system and/or health plan/managed care organization, highly desired
- Successful achievement of healthcare MSO certification and recognition programs
- Strong communication skills with all levels of staff and stakeholders
- Ability to focus priorities while navigating and perform duties within a complex, matrixed organization
- Leadership capabilities that demonstrate openness to change and the ability to implement innovative programs that align with strategic initiatives
- Exceptional interpersonal, written, and verbal communication skills
- Proficiency in Microsoft Office applications (Word, Excel, PowerPoint)
- Able to function independently and take initiative with sound judgement in decision-making while appropriately soliciting input or advice from leadership
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“The environment is nurturing and fosters growth. When I come to work, I know what I'm doing matters.”
VINCENT, Sr. CLS Specialist, Toxicology
MONICA
I've been blessed to touch so many lives through my serving. It's a privilege to uplift other employees with words of encouragement and a smile.
SOZIT
The first thing i noticed when i joined the team was how everyone is very welcoming and friendly with supportive management. I did not feel like an outsider.
EDGAR
Once I joined, I knew UCLA Health was THE place to be due to the growth potential and training offered
RENE
If you want to grow professionally, this is the right place for you.
ERA
We are family here. We support each other. We collect together.
ELIZABETH
It’s so diverse and inclusive here. There’s always the opportunity to share your thoughts. It's a place where you feel you belong.
JERRY
Your career path at UCLA Health will enable you to follow a myriad of avenues and turns. It opens up a wide variety of opportunities.
ORLANDO
There’s a togetherness and higher level of commitment to teamwork at UCLA Health. We are several groups and teams that work together with a common goal which is to improve our patients experience.
DAVID
UCLA Health walks the walk and talks the talk! It's an incredible feeling to work for an organization that always puts the patient first. I am honored to work in full alignment with the UCLA Health Mission and Vision.
DR. ISLA GARRAWAY
UCLA has incredible resources and a team science approach. The ability to work with collaborative teams and access the amazing resources around campus is the best part about being at UCLA.
RADU
UCLA is very diverse in its personnel as well as its many research fields studied
JENNA
UCLA Health provides so many opportunities to exchange ideas, share moments and grow. I have learned a lot about team management and relationship building.
SHARON
I was looking for a job to further my career and continue to improve and learn as a therapist.
TARO
I have been blessed to be surrounded by supportive colleagues who aspire me to be the best version of myself.
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