Make a difference in people’s lives every day. When you join UCLA Health, you’ll be working at an institution that provides leading-edge care to the people of L.A. and throughout the world. We provide our team members with the environment and support to do amazing work, because each and every one of them plays a vital role in our commitment to care.
Serving at UCLA Health will give you the opportunity to use your specialized abilities to help improve the lives of our patients, their families, and your fellow UCLA Health team members. You’ll provide critical support that makes healing happen. We’d love to have you join us.
As a key leader within Security Services, you will play a vital role in advancing a culture of safety, service excellence, and operational consistency across the UCLA Health system. The Security Services Department supports the safety and protection of all hospitals, ambulatory clinics, and administrative locations through 24/7 coverage, centralized alarm monitoring, incident response, access control management, and close coordination with law enforcement. This team is essential to patient experience, staff safety, asset protection, and regulatory compliance, ensuring a high-reliability approach to safety across every UCLA Health site.
Provides leadership and operational oversight for Security Services across the UCLA Health system, including all hospitals, ambulatory clinics, and administrative facilities. Manages daily security operations, supervises security personnel, and ensures a safe and secure environment for patients, visitors, staff, and providers. Oversees systemwide alarm monitoring, and departmental training programs. Develops, standardizes, and implements security policies, procedures, and performance standards across all UCLA Health locations. Serves as a key liaison to executive leadership, clinical departments, law enforcement agencies, regulatory bodies, and external partners. Ensures compliance with all applicable regulatory requirements and supports a culture of safety, service excellence, and continuous improvement throughout the health system.
Salary Range: $119,700 – $272,200 / annually
- Bachelor’s degree required.
- California Security Guard Card needed within 90 days.
- IAHSS Basic Certification.
- Basic Life Support (BLS) from American Heart Association or American Red Cross, needed within 6 months of hire.
- 10+ years of supervisory or management experience overseeing security personnel.
- Knowledge of regulatory standards (Joint Commission, DPH, HIPAA) — Required
- Knowledge of security operations, emergency response, and fire/life safety systems
- Ability to supervise, train, and evaluate staff
- Strong communication and interpersonal skills
- Ability to develop and implement policies and procedures
- Proficiency in incident reporting and documentation
- Ability to manage alarm monitoring and CCTV systems
- Skill in conflict resolution and de-escalation
- Ability to collaborate with multidisciplinary teams
- Strong decision-making and critical‑thinking skills
- Proficiency with MS Office and security software systems
- Ability to manage multiple priorities in a fast‑paced environment
- Ability to define effective security processes to meet department standards and organization goals.
- Knowledge of organization, HR and UC policies and processes.
- Knowledge of relevant security industry federal, state and local laws and regulations.
- Leadership skills in employee development to grow assigned manager and supervisor leadership skills, leading and guiding them to achieve objectives, manage conflicts, and develop and maintain high standards of safety and security.
- Verbal and written communication skills to address critical, sensitive situations that require privacy.
- Strong abilities to actively listen, and change the thinking of, or gain acceptance from, management.
- Skills to organize, simplify and increase efficiency of security processes and procedures while maintaining standards and compliance.
- Strong problem solving skills to evaluate complex or new issues and identify options for resolution when no precedent exists.
- Ability to quickly identify options for resolution and solve problems under pressure.
- Interpersonal skills to maintain professional relationships with peers, patients, senior management, assigned staff and coordinate security programs across functions.
- Commitment to service excellence and patient experience.
Preferred
-
IAHSS Supervisor Certification.
EMPLOYMENT SCAM ALERT:
UCLA Health Recruitment is currently being targeted by scam artists through external job board sites. Review some tips in order to avoid becoming targeted. El reclutamiento de salud de UCLA actualmente está siendo atacado por estafadores a través de sitios de juntas de trabajo externos. Revisar algunos consejos para evitar ser apuntado.
“The environment is nurturing and fosters growth. When I come to work, I know what I'm doing matters.”
VINCENT, Sr. CLS Specialist, Toxicology
MONICA
I've been blessed to touch so many lives through my serving. It's a privilege to uplift other employees with words of encouragement and a smile.
SOZIT
The first thing i noticed when i joined the team was how everyone is very welcoming and friendly with supportive management. I did not feel like an outsider.
EDGAR
Once I joined, I knew UCLA Health was THE place to be due to the growth potential and training offered
RENE
If you want to grow professionally, this is the right place for you.
ERA
We are family here. We support each other. We collect together.
ELIZABETH
It’s so diverse and inclusive here. There’s always the opportunity to share your thoughts. It's a place where you feel you belong.
JERRY
Your career path at UCLA Health will enable you to follow a myriad of avenues and turns. It opens up a wide variety of opportunities.
ORLANDO
There’s a togetherness and higher level of commitment to teamwork at UCLA Health. We are several groups and teams that work together with a common goal which is to improve our patients experience.
KATHERINE
UCLA Health is a supportive, collaborative, and purposeful environment where leadership is invested in your growth and creating real opportunities. And knowing that what we do matters gives a real sense of purpose.
DR. ISLA GARRAWAY
UCLA has incredible resources and a team science approach. The ability to work with collaborative teams and access the amazing resources around campus is the best part about being at UCLA.
RADU
UCLA is very diverse in its personnel as well as its many research fields studied
JENNA
UCLA Health provides so many opportunities to exchange ideas, share moments and grow. I have learned a lot about team management and relationship building.
SHARON
I was looking for a job to further my career and continue to improve and learn as a therapist.
TARO
I have been blessed to be surrounded by supportive colleagues who aspire me to be the best version of myself.
Awards & recognition
