Make a difference in people’s lives every day. When you join UCLA Health, you’ll be working at an institution that provides leading-edge care to the people of L.A. and throughout the world. We provide our team members with the environment and support to do amazing work, because each and every one of them plays a vital role in our commitment to care.
Make a positive impact on one of the nation’s top health systems. Take your professional expertise to the next level.
This position supports the UCLA Alzheimer’s and Dementia Care Program (ADCP) by working closely with Dementia Care Managers (DCMs) to coordinate patient care, data management, and follow‑up activities. The incumbent manages and maintains program data, documents care activities in the electronic medical record, and communicates professionally and compassionately with patients and caregivers by phone and email.
The role includes scheduling appointments, conducting needs assessments for patients with lower acuity levels, identifying families in crisis, and connecting patients and caregivers to appropriate community resources. The incumbent reviews and processes patient documentation, supports data analysis and reporting, and collaborates with DCMs to ensure accurate patient acuity assignments. Regular meetings with the supervising DCM support coordinated care planning and continuous program improvement.
Salary: $30.36 – $43.49 hourly
Required:
- Demonstrates proficiency with computer skills (MS Office Suite), document scanner and other software
- Oral and written communication skills to obtain and to convey information clearly, concisely and accurately.
- Able to apply care management protocols to patients/caregivers, as appropriate.
- Ability to analyze and relay potential concerns to Dementia Care Manager, as appropriate
- Interpersonal skills to effectively develop and maintain cooperative working relationships with faculty, administrators, students and with elderly patients.
- Ability to understand and to adhere to University and UCLA Health policies and procedures, especially as it pertains to patient and family confidentiality.
- Attention to detail, in order to accurately enter and manage database for ADCP
- Ability to identify and to prioritize based on needs assessment from information provided.
Preferred:
- Bachelors degree
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UCLA Health Recruitment is currently being targeted by scam artists through external job board sites. Review some tips in order to avoid becoming targeted. El reclutamiento de salud de UCLA actualmente está siendo atacado por estafadores a través de sitios de juntas de trabajo externos. Revisar algunos consejos para evitar ser apuntado.
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MONICA
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