Make a difference in people’s lives every day. When you join UCLA Health, you’ll be working at an institution that provides leading-edge care to the people of L.A. and throughout the world. We provide our team members with the environment and support to do amazing work, because each and every one of them plays a vital role in our commitment to care.
The Ophthalmic Technician Supervisor for the Retina division in Westwood will oversee daily clinical workflows to ensure efficient patient care delivery and high-quality support for physicians. This role is responsible for supervising a team of back office staff, coordinating staffing, and provide direct patient care. The Supervisor also serves as a lead resource in clinical support functions, ensuring adherence to departmental standards and providing hands-on guidance when needed. Responsibilities include, but are not limited to:
- Supervise and assign work to a team of ultrasound staff, ophthalmic technicians, medical photography, and nursing
- Manage recruitment, interviewing, and selection of new staff members
- Provide training and conduct evaluations to ensure competency and performance standards are met
- Develop and manage weekly staff schedules, including real-time adjustments and last-minute coverage needs
- Oversee and support patient flow, providing direction to ophthalmic technicians and collaborating with ophthalmologists to improve efficiency
- Obtain patient medical histories, document chief complaints, and perform vision testing
- Measure and record vital signs, including blood pressure and pulse
- Perform diagnostic imaging and perimetry testing
- Assist ophthalmologists with procedures, including administering injections
- Current certification as Certified Ophthalmic Technician (COT).
- Minimum 5 years recent experience providing technical support in Ophthalmology practice.
- Bachelor’s degree or equivalent experience as required.
- Ability to collaborate with Practice Manager and/or Associate Administrator in problem solving and implementing new and continuing patient care systems.
- Ability to organize technician work schedules for continuous coverage.
- Knowledge of ophthalmic medical terminology, anatomy, and physiology of visual systems.
- Skill in acquiring accurate medical history, measuring, and recording visual acuity, and tonometry.
- Familiarity with signs and symptoms of various ophthalmic problems to answer patient-related questions and triage calls when urgent evaluation is required.
- Knowledge of the operations and maintenance of patient-related testing equipment.
- Knowledge of various ophthalmic clinical protocols.
- Excellent interpersonal skills to promote comfortable, cooperative and effective working relationships with patients, physicians and staff.
- Ability to identify and define complex problems and develop and implement solutions for quality and process improvement.
- Familiarity with computerized EHR(s) and patient appointment scheduling system(s).
- Ability to analyze clinical and administrative information to determine appropriate course(s) of action to resolve conflicts and discrepancies.
- Flexibility in adapting to new assignments.
- Ability to learn state of the art diagnostic equipment.
- Ability to organize and prioritize duties to maximize clinic efficiency.
- Experience working in a university-based medical facility/academic teaching environment.
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Experience on ordering and maintaining logs on high-cost Intravitreal injections, such Eylea, Eylea HD, Vabysmo & Lucentis.
EMPLOYMENT SCAM ALERT:
UCLA Health Recruitment is currently being targeted by scam artists through external job board sites. Review some tips in order to avoid becoming targeted. El reclutamiento de salud de UCLA actualmente está siendo atacado por estafadores a través de sitios de juntas de trabajo externos. Revisar algunos consejos para evitar ser apuntado.
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MONICA
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SOZIT
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EDGAR
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