Make a difference in people’s lives every day. When you join UCLA Health, you’ll be working at an institution that provides leading-edge care to the people of L.A. and throughout the world. We provide our team members with the environment and support to do amazing work, because each and every one of them plays a vital role in our commitment to care.
- Direct mailroom, scanning, and reception functions; manage secondary billing workflows and compliance with HIPAA and billing regulations.
- Oversee cashiering operations, ensure PCI compliance, reconcile deposits, and coordinate with Finance and vendors on payment validations.
- Hire, train, coach, and evaluate staff; develop training guides, job aids, and maintain high engagement and performance standards.
- Lead operational projects, implement workflow enhancements, and monitor performance outcomes.
- Track expenses, manage budgets, and support procurement and business continuity planning.
We’re seeking a detail-oriented, self-motivated leader with:
- Bachelor’s degree in business, health administration, or related area and/or equivalent experience/training.
- Possesses 5 or more years of progressive experience in multi-unit administrative operations – REQUIRED
- Possesses 3 or more years of experience supervising clerical or administrative support staff – REQURED
- Demonstrates strong knowledge of HIPAA, PCI compliance, and medical billing workflows.
- Proficient in financial reconciliation and cashiering procedures.
- Skilled in analyzing and improving operational processes.
- Familiar with Microsoft Office Suite and systems such as CareConnect, CashNet, and Smart Source.
- Demonstrates strong written and verbal communication abilities.
- Skilled in performance coaching, training, and mentoring staff.
- Maintains professionalism and confidentiality in handling sensitive data.
- Excels at multitasking in a high-volume, deadline-driven environment.
- Applies critical thinking and sound judgment in problem resolution.
- Builds effective cross-functional relationships with departments and vendors.
- Exhibits strong organizational skills and attention to detail.
- Able to develop SOPs, training documents, and compliance audits.
EMPLOYMENT SCAM ALERT:
UCLA Health Recruitment is currently being targeted by scam artists through external job board sites. Review some tips in order to avoid becoming targeted. El reclutamiento de salud de UCLA actualmente está siendo atacado por estafadores a través de sitios de juntas de trabajo externos. Revisar algunos consejos para evitar ser apuntado.
“The environment is nurturing and fosters growth. When I come to work, I know what I'm doing matters.”
VINCENT, Sr. CLS Specialist, Toxicology
MONICA
I've been blessed to touch so many lives through my serving. It's a privilege to uplift other employees with words of encouragement and a smile.
SOZIT
The first thing i noticed when i joined the team was how everyone is very welcoming and friendly with supportive management. I did not feel like an outsider.
EDGAR
Once I joined, I knew UCLA Health was THE place to be due to the growth potential and training offered
RENE
If you want to grow professionally, this is the right place for you.
ERA
We are family here. We support each other. We collect together.
ELIZABETH
It’s so diverse and inclusive here. There’s always the opportunity to share your thoughts. It's a place where you feel you belong.
JERRY
Your career path at UCLA Health will enable you to follow a myriad of avenues and turns. It opens up a wide variety of opportunities.
ORLANDO
There’s a togetherness and higher level of commitment to teamwork at UCLA Health. We are several groups and teams that work together with a common goal which is to improve our patients experience.
DAVID
UCLA Health walks the walk and talks the talk! It's an incredible feeling to work for an organization that always puts the patient first. I am honored to work in full alignment with the UCLA Health Mission and Vision.
DR. ISLA GARRAWAY
UCLA has incredible resources and a team science approach. The ability to work with collaborative teams and access the amazing resources around campus is the best part about being at UCLA.
RADU
UCLA is very diverse in its personnel as well as its many research fields studied
JENNA
UCLA Health provides so many opportunities to exchange ideas, share moments and grow. I have learned a lot about team management and relationship building.
SHARON
I was looking for a job to further my career and continue to improve and learn as a therapist.
TARO
I have been blessed to be surrounded by supportive colleagues who aspire me to be the best version of myself.
Awards & recognition
