Make a difference in people’s lives every day. When you join UCLA Health, you’ll be working at an institution that provides leading-edge care to the people of L.A. and throughout the world. We provide our team members with the environment and support to do amazing work, because each and every one of them plays a vital role in our commitment to care.
UCLA Health is seeking an experienced Senior Project Manager to lead critical healthcare quality initiatives, including CMS Star Ratings and HEDIS (Healthcare Effectiveness Data and Information Set) operations. This role is key to ensuring successful execution of enterprise-wide quality programs and supporting improvements in performance metrics, member outcomes, and regulatory readiness.
- Lead end-to-end execution of CMS Star Ratings and HEDIS initiatives and manage the entire project lifestyle
- Facilitate the CMS Star Ratings Workgroup to ensure cross-functional alignment and driving initiatives that improve performance metrics, member outcomes, and regulatory readiness.
- Develop and manage project plans, timelines, and deliverables
- Oversee HEDIS operations, including data submission, audits, and hybrid chart abstraction
- Collaborate with clinical, operations, and compliance stakeholders
- Facilitate cross-functional workgroups to drive alignment and performance improvement
- Support change management, communications, and organizational readiness for new programs
- Provide project reporting, data analysis, and presentations for leadership
- CMS Star Ratings strategy experience – REQUIRED
- HEDIS (Healthcare Effectiveness Data and Information Set) operations experience – REQUIRED
- Minimum 5-years healthcare administrative and/or project management experience – REQUIRED
- Bachelor’s degree in a related area and/or equivalent experience/training. MPH, MHA, MBA or other related Master’s degree preferred
- Project Management Professional (PMP) certification from the Project Management Institute (PMI) preferred
- Lean Six Sigma certification and experience preferred
- Experience in leading, facilitating, and implementing new programs and/or projects
- Organizational change management experience preferred
- Strong project management skills with the proven ability to deliver agreed objectives with timeframes, including experience in project outcome reporting utilizing industry standards
- Demonstrated skills in data analysis and presentation
- Demonstrated skill (intermediate to advanced level) in the use of personal computers and software programs, including but not limited to Microsoft Office applications, database management, and analysis
- Organizational skills in priority setting, following through on assigned tasks, and adhering to deadlines
- Interpersonal skills to effectively interact with and enhance communication and collaboration with staff, colleagues, administrative personnel
- Skill in working with complex organizations to comply with regulatory requirements
- Ability to function effectively in an interdisciplinary team that includes physicians, nurses, other healthcare personnel and administrative staff
- Ability to define goals in an objectively and measurable fashion
- Demonstrated ability in diplomacy, discretion, tact and sound judgment, and the ability to maintain confidentiality
- Ability to develop, implement, and evaluate methods and systems to improve efficiency
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UCLA Health Recruitment is currently being targeted by scam artists through external job board sites. Review some tips in order to avoid becoming targeted. El reclutamiento de salud de UCLA actualmente está siendo atacado por estafadores a través de sitios de juntas de trabajo externos. Revisar algunos consejos para evitar ser apuntado.
“The environment is nurturing and fosters growth. When I come to work, I know what I'm doing matters.”
VINCENT, Sr. CLS Specialist, Toxicology
MONICA
I've been blessed to touch so many lives through my serving. It's a privilege to uplift other employees with words of encouragement and a smile.
SOZIT
The first thing i noticed when i joined the team was how everyone is very welcoming and friendly with supportive management. I did not feel like an outsider.
EDGAR
Once I joined, I knew UCLA Health was THE place to be due to the growth potential and training offered
RENE
If you want to grow professionally, this is the right place for you.
ERA
We are family here. We support each other. We collect together.
ELIZABETH
It’s so diverse and inclusive here. There’s always the opportunity to share your thoughts. It's a place where you feel you belong.
JERRY
Your career path at UCLA Health will enable you to follow a myriad of avenues and turns. It opens up a wide variety of opportunities.
ORLANDO
There’s a togetherness and higher level of commitment to teamwork at UCLA Health. We are several groups and teams that work together with a common goal which is to improve our patients experience.
DAVID
UCLA Health walks the walk and talks the talk! It's an incredible feeling to work for an organization that always puts the patient first. I am honored to work in full alignment with the UCLA Health Mission and Vision.
DR. ISLA GARRAWAY
UCLA has incredible resources and a team science approach. The ability to work with collaborative teams and access the amazing resources around campus is the best part about being at UCLA.
RADU
UCLA is very diverse in its personnel as well as its many research fields studied
JENNA
UCLA Health provides so many opportunities to exchange ideas, share moments and grow. I have learned a lot about team management and relationship building.
SHARON
I was looking for a job to further my career and continue to improve and learn as a therapist.
TARO
I have been blessed to be surrounded by supportive colleagues who aspire me to be the best version of myself.
Awards & recognition
