Make a difference in people’s lives every day. When you join UCLA Health, you’ll be working at an institution that provides leading-edge care to the people of L.A. and throughout the world. We provide our team members with the environment and support to do amazing work, because each and every one of them plays a vital role in our commitment to care.
If you are looking for a chance to play a key role within a world-class health organization and make a positive difference in others’ lives, you can do all this and more at UCLA Health. The Rape Treatment Center is an internationally recognized, model program that provides free, comprehensive medical, psychological and legal services for victims of sexual assault and child sexual abuse, together with extensive outreach and prevention education programs. Our Administrative Assistant/Receptionist plays an important part in helping us bring wholeness and healing to survivors of child sexual abuse and their families.
The Administrative Assistant III/Receptionist:
- Answers phones and triages intake/crisis phone calls.
- Greets visitors and coordinates visitor reception.
- Provides operational/administrative support and assists staff to enhance office operations and continuity of care.
- Purchases office supplies and manages inventory, ensuring appropriate stock levels and maintaining organized supply and storage areas.
- Monitors reception room and other designated areas, including ensuring maintenance of environment of care standards and identifying and responding to special situations and/or client/visitor/staff needs.
- Performs other duties as assigned by management.
UCLA Health is a world-renowned health system with four award-winning hospitals and dozens of primary care practices, specialty practices, urgent care centers and other ancillary locations throughout metro Los Angeles as well as the David Geffen School of Medicine. Through the efforts of our outstanding people, we have become Los Angeles’ trusted provider of exceptional, compassionate patient care.
Salary range: $30.36 – $43.49 Hourly
Required:
- At least 1 year of work experience providing administrative support and reception, preferably in a healthcare setting.
- Effective and diplomatic oral and written communication skills in both English and Spanish.
- Ability to work with individuals seeking crisis services, including triaging crisis calls (e.g., from rape and/or child sexual abuse victims and significant others), treating all matters confidentially, and taking accurate, thorough messages.
- Knowledge of legal requirements and Hospital policies governing patient confidentiality, client/patient right-to-privacy, and release of information.
- Skill in performing a variety of tasks independently with minimal direction in a timely manner, under conditions subject to fluctuating workloads and changing deadlines.
- Excellent interpersonal skills, including the ability to work effectively with individuals of diverse backgrounds and individuals seeking crisis services.
- Proficiency with Microsoft Office Suite, standard office procedures, business practices, and project coordination.
Experience with UC CareConnect Empac and Bruin-Buy system and procedures is a plus.
EMPLOYMENT SCAM ALERT:
UCLA Health Recruitment is currently being targeted by scam artists through external job board sites. Review some tips in order to avoid becoming targeted. El reclutamiento de salud de UCLA actualmente está siendo atacado por estafadores a través de sitios de juntas de trabajo externos. Revisar algunos consejos para evitar ser apuntado.
“The environment is nurturing and fosters growth. When I come to work, I know what I'm doing matters.”
VINCENT, Sr. CLS Specialist, Toxicology
MONICA
I've been blessed to touch so many lives through my serving. It's a privilege to uplift other employees with words of encouragement and a smile.
SOZIT
The first thing i noticed when i joined the team was how everyone is very welcoming and friendly with supportive management. I did not feel like an outsider.
EDGAR
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RENE
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ERA
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ELIZABETH
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JERRY
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ORLANDO
There’s a togetherness and higher level of commitment to teamwork at UCLA Health. We are several groups and teams that work together with a common goal which is to improve our patients experience.
DAVID
UCLA Health walks the walk and talks the talk! It's an incredible feeling to work for an organization that always puts the patient first. I am honored to work in full alignment with the UCLA Health Mission and Vision.
DR. ISLA GARRAWAY
UCLA has incredible resources and a team science approach. The ability to work with collaborative teams and access the amazing resources around campus is the best part about being at UCLA.
RADU
UCLA is very diverse in its personnel as well as its many research fields studied
JENNA
UCLA Health provides so many opportunities to exchange ideas, share moments and grow. I have learned a lot about team management and relationship building.
SHARON
I was looking for a job to further my career and continue to improve and learn as a therapist.
TARO
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Awards & recognition
