Make a difference in people’s lives every day. When you join UCLA Health, you’ll be working at an institution that provides leading-edge care to the people of L.A. and throughout the world. We provide our team members with the environment and support to do amazing work, because each and every one of them plays a vital role in our commitment to care.
UCLA Health is seeking a detail-oriented Administrative Assistant to support the executive leadership of the Managed Care Operations team. Reporting directly to the Director of Managed Care Operations, this role plays a key part in ensuring the efficiency and effectiveness of daily departmental operations, including Claims, Configuration, Provider Relations, Member Services, Quality Management, Credentialing, and Compliance.
The Administrative Assistant will coordinate high-level schedules, facilitate meetings, manage sensitive documentation, and serve as a liaison between internal departments and external partners. This role demands strong independent judgment, discretion, and the ability to manage a fast-paced workload while supporting strategic initiatives and process improvements.
In this role, you will:
- Manage complex calendars and prepare meeting materials for executive leadership
- Coordinate and facilitate internal/external meetings, anticipating needs, attending meetings, preparing minutes, and managing expectations
- Independently compose business correspondence, agendas, and reports ensuring efficiency with security and controls
- Work collaboratively with stakeholders assisting with special projects, process improvement efforts, and data analysis
- Interface with internal departments and external stakeholders to resolve issues and manage communications
- Demonstrates initiative and pursues opportunities for improving departmental functioning
- Address unexpected issues by analyzing the situation and developing effective solutions
- Provide onboarding support, office logistics, and maintain team records and distribution lists
- Serve as the key administrative resource for Managed Care leadership and their direct reports
- Prepare necessary travel, when necessary
Salary Range: $29.42 – $42.14 hourly
We’re looking for a proactive and organized administrative professional with:
- High school diploma and/or equivalent experience
- Minimum of 3–5 years of demonstrated experience supporting administrative functions at the executive level in a fast-paced organization, required
- Effective communication and interpersonal skills to interface with department leaders, medical staff, and internal/external partners
- Technical proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and web applications
- Some experience with EHR systems are helpful but not required
- Strong organizational skills and the ability to manage fluctuating priorities and deadlines
- Familiarity with medical terminology and experience supporting healthcare operations
- Writing and editing skills to prepare accurate business correspondence and reports
- Ability to work independently with minimal supervision and handle confidential materials with discretion
- Strong problem-solving, critical thinking, and project coordination capabilities
- Commitment to delivering exceptional service and supporting a collaborative team environment
EMPLOYMENT SCAM ALERT:
UCLA Health Recruitment is currently being targeted by scam artists through external job board sites. Review some tips in order to avoid becoming targeted. El reclutamiento de salud de UCLA actualmente está siendo atacado por estafadores a través de sitios de juntas de trabajo externos. Revisar algunos consejos para evitar ser apuntado.
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VINCENT, Sr. CLS Specialist, Toxicology
MONICA
I've been blessed to touch so many lives through my serving. It's a privilege to uplift other employees with words of encouragement and a smile.
SOZIT
The first thing i noticed when i joined the team was how everyone is very welcoming and friendly with supportive management. I did not feel like an outsider.
EDGAR
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RENE
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ERA
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ELIZABETH
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JERRY
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ORLANDO
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DAVID
UCLA Health walks the walk and talks the talk! It's an incredible feeling to work for an organization that always puts the patient first. I am honored to work in full alignment with the UCLA Health Mission and Vision.
DR. ISLA GARRAWAY
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RADU
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JENNA
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SHARON
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TARO
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