Make a difference in people’s lives every day. When you join UCLA Health, you’ll be working at an institution that provides leading-edge care to the people of L.A. and throughout the world. We provide our team members with the environment and support to do amazing work, because each and every one of them plays a vital role in our commitment to care.
UCLA Health is seeking a highly organized Administrative Assistant to support the daily operational workflows within the Managed Care Department. Reporting to the Managed Care Operations Supervisor, this position plays a key role in processing incoming communications, preparing audit documentation, printing and distributing reports, and maintaining workflow logs to ensure efficiency, accuracy, and compliance.
This role supports a range of critical back-office processes including batching, scanning, filing, and reporting. The Administrative Assistant also monitors incoming faxes, prepares documentation for CMS and Health Plan audits, and provides general clerical support to the team. The ideal candidate will be flexible, detail-oriented, and comfortable working independently in a high-volume environment.
In this role, you will:
- Receive, sort, batch, and route incoming communications including mail, faxes, emails, and CRMs.
- Prepare and maintain batch and inventory logs, scan and file documentation, and manage off-site storage preparation.
- Print and distribute reports to support operational and compliance requirements.
- Monitor fax queues and identify document types for appropriate routing.
- Support CMS and Health Plan audits by retrieving and compiling relevant documentation.
- Create and complete CRM tasks based on incoming correspondence.
- Maintain confidentiality and ensure adherence to HIPAA and departmental policies.
- Support departmental improvement initiatives and process streamlining.
Salary Range: $25.60 – $36.33 hourly
We’re looking for a detail-oriented and dependable administrative professional with:
- A high school diploma, GED, or equivalent. Required
- Experience working at a health plan, medical group, or medical billing office.
- At least 1 year of data entry experience. Preferred
- Basic knowledge of Microsoft Outlook, Word, and Excel.
- Ability to file alphabetically, numerically, or alphanumerically.
- Ability to multitask, work with frequent interruptions, and meet deadlines.
- Ability to operate office equipment, including computers, printers, copiers, and fax machines.
- Strong communication and organizational skills.
- Ability to maintain confidentiality of sensitive information. Required
- Ability to lift up to 40 pounds. Required
EMPLOYMENT SCAM ALERT:
UCLA Health Recruitment is currently being targeted by scam artists through external job board sites. Review some tips in order to avoid becoming targeted. El reclutamiento de salud de UCLA actualmente está siendo atacado por estafadores a través de sitios de juntas de trabajo externos. Revisar algunos consejos para evitar ser apuntado.
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VINCENT, Sr. CLS Specialist, Toxicology
MONICA
I've been blessed to touch so many lives through my serving. It's a privilege to uplift other employees with words of encouragement and a smile.
SOZIT
The first thing i noticed when i joined the team was how everyone is very welcoming and friendly with supportive management. I did not feel like an outsider.
EDGAR
Once I joined, I knew UCLA Health was THE place to be due to the growth potential and training offered
RENE
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ERA
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ELIZABETH
It’s so diverse and inclusive here. There’s always the opportunity to share your thoughts. It's a place where you feel you belong.
JERRY
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ORLANDO
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DAVID
UCLA Health walks the walk and talks the talk! It's an incredible feeling to work for an organization that always puts the patient first. I am honored to work in full alignment with the UCLA Health Mission and Vision.
DR. ISLA GARRAWAY
UCLA has incredible resources and a team science approach. The ability to work with collaborative teams and access the amazing resources around campus is the best part about being at UCLA.
RADU
UCLA is very diverse in its personnel as well as its many research fields studied
JENNA
UCLA Health provides so many opportunities to exchange ideas, share moments and grow. I have learned a lot about team management and relationship building.
SHARON
I was looking for a job to further my career and continue to improve and learn as a therapist.
TARO
I have been blessed to be surrounded by supportive colleagues who aspire me to be the best version of myself.
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