Provide the tools necessary to deliver cutting-edge health care and groundbreaking research. As part of our Information Technology team, you’ll ensure that our medical professionals have access to the latest breakthroughs in technology, and you’ll play a key role in protecting our global patient community.
Join a dynamic team that supports the systems powering patient care and revenue operations. Under the guidance of an Application Manager, the Professional Billing Epic Application Analyst is responsible for maintaining, optimizing, and expanding Epic software applications within the Professional Billing space. This role involves hands-on troubleshooting, system enhancements, and the full lifecycle of application design, build, testing, and support.
Analysts in this role become subject matter experts, developing a deep understanding of both the Epic system and the clinical or business workflows it supports. You’ll collaborate closely with operational leaders, vendors, and technical teams to evaluate complex issues, recommend innovative solutions, and implement changes that improve efficiency and effectiveness.
Ideal candidates bring a broad or in-depth knowledge of Epic applications, system functionality, and healthcare operations. This includes experience with system design, development, testing, user support, training, and continuous improvement efforts.
Be a part of shaping the future of healthcare technology at UCLA Health, where your expertise makes a real impact.
This flexible hybrid role allows for a blend of remote and on-site work, requiring presence on-site at least 5 days per quarter, on site within 24 hours of being notified, and as needed based on operational requirements. Please note, travel to the “home office” location is not reimbursed. Each employee will complete a FlexWork Agreement with their manager to outline expectations and ensure mutual understanding. These arrangements are periodically reviewed and may be adjusted or terminated as necessary.
Salary offers are based on a variety of factors including qualifications, experience, and internal equity. The full salary range for this position is $102,500 – $227,700 annually. The University anticipates offering a salary between the $102,500 – 135,000 annually.
· Must have EPIC Professional Billing certification.
· Broad and/or in-depth knowledge of multiple areas of focus in application specialty areas. Knowledge of systems and functions, including design, development, implementation, user support and training, maintenance, quality assurance, and system testing and evaluation.
· Ability to research, organize, analyze, and synthesize data to support effective decision making.
· Must be detail oriented and have a knack for probing for information, in order to fully understand the underlying needs that influence how a system should be configured/ organized.
· Ability to manage multiple and competing tasks.
· Ability to work effectively as a team player and work with people of all backgrounds, at all levels.
· Effective leadership skills and strong customer service orientation.
· Superior organizational skills.
· Strong written and verbal communications skills, with the ability to convey technical information to all levels of application users in a specific, clear, and concise manner.
· Ability to remain calm in difficult and stressful situations. Must be able to recognize problems, evaluate, and refer to the appropriate channels for action.
· Strong interpersonal skills, with the ability to effectively train, support, and work collaboratively with business owners, team members, and management.
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