Make a difference in people’s lives every day. When you join UCLA Health, you’ll be working at an institution that provides leading-edge care to the people of L.A. and throughout the world. We provide our team members with the environment and support to do amazing work, because each and every one of them plays a vital role in our commitment to care.
At UCLA Health, our vision is to heal humankind, one patient at a time, by improving health, alleviating suffering and delivering acts of kindness. With over 200 practices across Southern California, UCLA Health Clinics are uniquely positioned to provide care for patients through a comprehensive array of health services delivered where our patients live and work. The Better Practice Solutions Team supports UCLA Health Clinics’ mission to deliver leading-edge patient care by providing reporting and analytics, promoting operational excellence, and helping to ensure that patients receive timely and efficient care.
As an integral member of the Better Practice Solutions Team, the Analyst will work closely with the Better Practice Solutions Manager to help drive efficiency and effectiveness of clinical operations through financial sustainability and performance improvement. The Analyst will be expected to serve as liaison in certain capacities with operational teams and leaders across UCLA Health’s Ambulatory Enterprise.
The Analyst will help inform and implement UCLA Health’s Ambulatory Strategy by monitoring and reporting out on operational metrics such as staffing needs/volume, utilization patterns, patient demand, and referral leakage, for assigned service lines/areas.
Using deep insight, critical thinking, and operational expertise, the Analyst will work to monitor access, efficiency, and productivity of UCLA Health practices. When areas of opportunity are identified, the Better Practice Solutions Office will partner with leadership to develop, execute, and assess performance improvement plans using tools and strategies such as financial and operational SWOT analysis, PDSA cycles, and Lean methodologies.
This position will partner with FPG Finance to report and interpret operational drivers of financial performance in order to ensure the operational and financial sustainability of clinics and practices.
At UCLA Health, our vision is to heal humankind, one patient at a time, by improving health, alleviating suffering and delivering acts of kindness. With over 200 practices across Southern California, UCLA Health Clinics are uniquely positioned to provide care for patients through a comprehensive array of health services delivered where our patients live and work. The Better Practice Solutions Team supports UCLA Health Clinics’ mission to deliver leading-edge patient care by providing reporting and analytics, promoting operational excellence, and helping to ensure that patients receive timely and efficient care.
As an integral member of the Better Practice Solutions Team, the Analyst will work closely with the Better Practice Solutions Manager to help drive efficiency and effectiveness of clinical operations through financial sustainability and performance improvement. The Analyst will be expected to serve as liaison in certain capacities with operational teams and leaders across UCLA Health’s Ambulatory Enterprise.
The Analyst will help inform and implement UCLA Health’s Ambulatory Strategy by monitoring and reporting out on operational metrics such as staffing needs/volume, utilization patterns, patient demand, and referral leakage, for assigned service lines/areas.
Using deep insight, critical thinking, and operational expertise, the Analyst will work to monitor access, efficiency, and productivity of UCLA Health practices. When areas of opportunity are identified, the Better Practice Solutions Office will partner with leadership to develop, execute, and assess performance improvement plans using tools and strategies such as financial and operational SWOT analysis, PDSA cycles, and Lean methodologies.
This position will partner with FPG Finance to report and interpret operational drivers of financial performance in order to ensure the operational and financial sustainability of clinics and practices.
- Bachelor’s degree in information systems, health science or a related field
- 2+ years of experience, or an equivalent combination of education and experience.
- Experience with Tableau, Power BI, or other data visualization tools (SQL experience a plus)
- Experience with Microsoft Office Suite
- Knowledge of Lean, six sigma, or similar process improvement methodologies
- Past experience with project management, and meeting deadlines with accountability
- Excellent oral and written communication and presentation skills.
- Demonstrated ability to establish cooperative working relationships with peers, physicians, senior executives, and other operational leaders
- Strong analytical, critical thinking, and problem-solving skills – able to analyze information, problems, situations, practices, and procedures to recognize alternatives and provide solutions as well as ability to translate business questions and requirements into reports, views, and data visualizations
- Ability to collaborate with management to ensure people, financial, and informational resources are aligned; knowledge of institutional policies and procedures
- Ability to work independently with minimal supervision
- Ability to organize, prioritize and complete work in a timely manner despite many deadlines and competing priorities
- A highly service-oriented attitude and proven flexibility, ability to maintain composure and respond professionally when confronted with difficult situations
EMPLOYMENT SCAM ALERT:
UCLA Health Recruitment is currently being targeted by scam artists through external job board sites. Review some tips in order to avoid becoming targeted. El reclutamiento de salud de UCLA actualmente está siendo atacado por estafadores a través de sitios de juntas de trabajo externos. Revisar algunos consejos para evitar ser apuntado.
“The environment is nurturing and fosters growth. When I come to work, I know what I'm doing matters.”
VINCENT, Sr. CLS Specialist, Toxicology
MONICA
I've been blessed to touch so many lives through my serving. It's a privilege to uplift other employees with words of encouragement and a smile.
SOZIT
The first thing i noticed when i joined the team was how everyone is very welcoming and friendly with supportive management. I did not feel like an outsider.
EDGAR
Once I joined, I knew UCLA Health was THE place to be due to the growth potential and training offered
RENE
If you want to grow professionally, this is the right place for you.
ERA
We are family here. We support each other. We collect together.
ELIZABETH
It’s so diverse and inclusive here. There’s always the opportunity to share your thoughts. It's a place where you feel you belong.
JERRY
Your career path at UCLA Health will enable you to follow a myriad of avenues and turns. It opens up a wide variety of opportunities.
ORLANDO
There’s a togetherness and higher level of commitment to teamwork at UCLA Health. We are several groups and teams that work together with a common goal which is to improve our patients experience.
DAVID
UCLA Health walks the walk and talks the talk! It's an incredible feeling to work for an organization that always puts the patient first. I am honored to work in full alignment with the UCLA Health Mission and Vision.
DR. ISLA GARRAWAY
UCLA has incredible resources and a team science approach. The ability to work with collaborative teams and access the amazing resources around campus is the best part about being at UCLA.
RADU
UCLA is very diverse in its personnel as well as its many research fields studied
JENNA
UCLA Health provides so many opportunities to exchange ideas, share moments and grow. I have learned a lot about team management and relationship building.
SHARON
I was looking for a job to further my career and continue to improve and learn as a therapist.
TARO
I have been blessed to be surrounded by supportive colleagues who aspire me to be the best version of myself.
Awards & recognition
