Make a difference in people’s lives every day. When you join UCLA Health, you’ll be working at an institution that provides leading-edge care to the people of L.A. and throughout the world. We provide our team members with the environment and support to do amazing work, because each and every one of them plays a vital role in our commitment to care.
We are seeking a compassionate and organized Administrative Assistant to support Ophthalmology’s Comprehensive & Urgent care clinic in Westwood. This role plays a key role to ensure efficient clinic workflows and a positive patient experience. Responsibilities include, but are not limited to:
- Check patients in and out
- Screen incoming calls and schedule patient appointments
- Collect payments
- Assist with billing preparation and obtain authorizations
- Process medical records requests and manage document scanning/filing in EMR
Required
- Experience scheduling patient appointments in a computerized system.
- Ability to interact calmly and effectively with patients with difficult personalities.
- Excellent interpersonal skills which promote pleasant and effective communications with patients, staff and doctors.
- Excellent organizational skills and ability to maintain records in a clear and orderly manner at the direction of the Office Manager.
- Ability to clearly speak and write in English using correct grammar.
- Sufficient computer keyboarding skills to perform appointment scheduling, encountering, emailing and other related computer tasks.
- Ability to prioritize tasks in a systematic manner to maximize efficiency.
- Ability to demonstrate professionalism while dealing with the stressors of operating a multi-line telephone system.
- Ability to work with frequent interruptions and complete assignments in a timely manner.
- Ability to work independently, with minimal supervision.
Preferred:
- Experience working in medical office and/or medical teaching institution.
- Two years’ experience in ophthalmology practice setting and familiarity with ophthalmology and related terminology.
- Knowledge of State and Federal programs to ensure reimbursement from Medicare, Medi-Cal, CCS programs and other sponsoring agencies.
EMPLOYMENT SCAM ALERT:
UCLA Health Recruitment is currently being targeted by scam artists through external job board sites. Review some tips in order to avoid becoming targeted. El reclutamiento de salud de UCLA actualmente está siendo atacado por estafadores a través de sitios de juntas de trabajo externos. Revisar algunos consejos para evitar ser apuntado.
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VINCENT, Sr. CLS Specialist, Toxicology
MONICA
I've been blessed to touch so many lives through my serving. It's a privilege to uplift other employees with words of encouragement and a smile.
SOZIT
The first thing i noticed when i joined the team was how everyone is very welcoming and friendly with supportive management. I did not feel like an outsider.
EDGAR
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RENE
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ERA
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ELIZABETH
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JERRY
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ORLANDO
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DAVID
UCLA Health walks the walk and talks the talk! It's an incredible feeling to work for an organization that always puts the patient first. I am honored to work in full alignment with the UCLA Health Mission and Vision.
DR. ISLA GARRAWAY
UCLA has incredible resources and a team science approach. The ability to work with collaborative teams and access the amazing resources around campus is the best part about being at UCLA.
RADU
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JENNA
UCLA Health provides so many opportunities to exchange ideas, share moments and grow. I have learned a lot about team management and relationship building.
SHARON
I was looking for a job to further my career and continue to improve and learn as a therapist.
TARO
I have been blessed to be surrounded by supportive colleagues who aspire me to be the best version of myself.
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