Make a difference in people’s lives every day. When you join UCLA Health, you’ll be working at an institution that provides leading-edge care to the people of L.A. and throughout the world. We provide our team members with the environment and support to do amazing work, because each and every one of them plays a vital role in our commitment to care.
We are seeking a detail-oriented Administrative Assistant to support Ophthalmology’s Cataract and Refractive Surgery clinic in Westwood. This role plays a key role to ensure efficient clinic workflows and a positive patient experience. Responsibilities include, but are not limited to:
- Check patients in and out
- Screen incoming calls and schedule patient appointments
- Collect payments
- Assist with billing preparation and obtain authorizations
- Process medical records requests and manage document scanning/filing in EMR
- Manage the office calendar
Required:
- Ability to schedule, check in/out, and encounter patients in the appointment registration system.
- Understanding of basic ophthalmic terminology and familiarity with the signs and symptoms of various ophthalmic problems so as to answer patient questions and know when urgent evaluation is indicated.
- Skill in working independently and following through on assignments with minimal direction and in timely manner
- Skill in speaking clearly and distinctly in person and on the telephone to communicate to physicians, patients, staff, and other individuals.
- Excellent verbal and written English language skills.
- Ability to stay organized and adaptable in an expanding and ever-changing office.
- Ability to multi-task in a busy and stressful environment while maintaining a calm, caring, efficient, and engaging demeanor.
- Ability to set and follow through on priorities and complete work in a timely manner when there are changes in work-load, pressures, and deadlines.
- Interpersonal skills to maintain cooperative working relationships with physicians, staff, co-workers, patients, and others.
- Skill in recognizing and managing emergency situations.
- Ability to run Apple and Windows operating systems, email, web browsers, text editors, spreadsheets, calendars, EMR, etc.
- Ability to handle heavy telephone traffic and assist callers with their needs or refer them appropriately.
EMPLOYMENT SCAM ALERT:
UCLA Health Recruitment is currently being targeted by scam artists through external job board sites. Review some tips in order to avoid becoming targeted. El reclutamiento de salud de UCLA actualmente está siendo atacado por estafadores a través de sitios de juntas de trabajo externos. Revisar algunos consejos para evitar ser apuntado.
“The environment is nurturing and fosters growth. When I come to work, I know what I'm doing matters.”
VINCENT, Sr. CLS Specialist, Toxicology
MONICA
I've been blessed to touch so many lives through my serving. It's a privilege to uplift other employees with words of encouragement and a smile.
SOZIT
The first thing i noticed when i joined the team was how everyone is very welcoming and friendly with supportive management. I did not feel like an outsider.
EDGAR
Once I joined, I knew UCLA Health was THE place to be due to the growth potential and training offered
RENE
If you want to grow professionally, this is the right place for you.
ERA
We are family here. We support each other. We collect together.
ELIZABETH
It’s so diverse and inclusive here. There’s always the opportunity to share your thoughts. It's a place where you feel you belong.
JERRY
Your career path at UCLA Health will enable you to follow a myriad of avenues and turns. It opens up a wide variety of opportunities.
ORLANDO
There’s a togetherness and higher level of commitment to teamwork at UCLA Health. We are several groups and teams that work together with a common goal which is to improve our patients experience.
DAVID
UCLA Health walks the walk and talks the talk! It's an incredible feeling to work for an organization that always puts the patient first. I am honored to work in full alignment with the UCLA Health Mission and Vision.
DR. ISLA GARRAWAY
UCLA has incredible resources and a team science approach. The ability to work with collaborative teams and access the amazing resources around campus is the best part about being at UCLA.
RADU
UCLA is very diverse in its personnel as well as its many research fields studied
JENNA
UCLA Health provides so many opportunities to exchange ideas, share moments and grow. I have learned a lot about team management and relationship building.
SHARON
I was looking for a job to further my career and continue to improve and learn as a therapist.
TARO
I have been blessed to be surrounded by supportive colleagues who aspire me to be the best version of myself.
Awards & recognition
