You can make a difference in people’s lives every day. When you join UCLA Health, you’ll be working at an institution that provides leading-edge care to the people of L.A. and throughout the world. We provide our team members with the environment and support to do amazing work, because each and every one of them plays a vital role in our commitment to care.
In partnership with Employee and Labor Relations, you will facilitate complaint resolution, when appropriate. In this role, you will effectively coordinate investigations and/or collaborate with Employee and Labor Relations, Office of Compliance and Privacy Services, Staff Diversity & Compliance, Title IX, Risk Management, Staff/Faculty Counseling, Audit, Campus HR, Local/General Counsel and UCOP when appropriate/required.
As our Employee Relations Investigator, you will also provide training and consultation to departments in a variety of employee relations/complaint areas to reduce future complaints and liability. You will assist in process improvements related to complaint investigations; within Human Resources and in coordination with other UCLA Offices/UCOP. You will also manage special projects as assigned, serve on cross functional task forces/committees and provide cross coverage for Employee Relations as needed.
Salary Range: $95,900-$222,100 Annually
· 7+ years of progressive experience in employee relations/complaint investigations (or related experience).
· Healthcare industry, higher education, and/or public sector experience preferred; experience in a union environment preferred.
· Ability to lead and conduct all aspects of complex workplace investigations.
· Working knowledge of employment laws and regulations (e.g. DOL, EEOC, Title IX, FMLA/CFRA, ADA, etc).
· Strong analytical skills to interpret and dissect complex issues.
· Strong written communication skills to write clear, concise and logical reports, correspondence and summaries.
· Strong oral communication skills to effectively convey and explain information to all levels of employees and management. Strong skills in effectively conducting investigatory interviews.
· Strong interpersonal skills; with ability to listen well, demonstrate sensitivity to all parties, and facilitate resolutions.
· Ability to build relationships and work collaboratively with other UCLA offices (Title IX Office, Office of Legal Affairs, Office of Compliance and Privacy Services, Insurance and Risk Management, etc.) and with the UC Office of the President.
· MS Office Suite proficiency (MS Word, Outlook, Power Point, etc).
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MONICA
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SOZIT
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