Make a difference in people’s lives every day. When you join UCLA Health, you’ll be working at an institution that provides leading-edge care to the people of L.A. and throughout the world. We provide our team members with the environment and support to do amazing work, because each and every one of them plays a vital role in our commitment to care.
As a Surgery Scheduler, you will be responsible for coordinating all aspects of care for your assigned surgery service line. This includes scheduling patient appointments, encounters, therapeutic and ancillary testing, and procedures as needed. You will also schedule surgeries in the main OR and/or Ambulatory Surgery Centers (ASCs).
Key Responsibilities:
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Schedule patient appointments, surgeries, x-rays, and required tests.
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Obtain insurance authorizations and prepare all necessary documentation, charts, and clinic information for physicians.
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Answer, screen, and respond to incoming calls.
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Prepare and forward required documents to appropriate departments, including: Insurance authorization, Charge documents and reconciliations, Disability and workers’ compensation forms
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Explain charges to patients, assist with billing questions, and coordinate directly with Department Billing and Physician Support Services.
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Serve as a liaison between patients, physicians, nursing units, and other UCLA departments.
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Prepare daily, weekly, and monthly reports, as needed.
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Provide support in related areas such as appointment scheduling, pre-registration, patient reception, and cash collection.
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Perform other duties and tasks, as assigned.
Salary Range: $30.36-$43.49
Required
- Demonstrated basic knowledge of third-party insurances, government programs and other insurance agencies for purposes of assigning financial class codes and obtaining any necessary authorizations.
- Ability to research medical diagnosis and procedure codes in CPT Code book and ICD-9_CM code book.
- Demonstrated computer skills including word-processing, use of spreadsheets and data entry.
- Ability to understand and correctly use technical terminology, correctly identify, and extract data from hospital records, enter data on flow sheets or in computer and maintain study records.
- Ability to communicate effectively with medical, nursing, and administrative personnel, both verbally and via written reports and memos.
- Knowledge of Microsoft Office Programs including Word, Excel, and Outlook
- Skill and experience in composing clear and understandable written memos and reports using correct grammar.
- Skill in prioritizing assignments to complete work in a timely and accurate manner.
- Superior typing skills to prepare correspondence, reports and other written materials with speed and accuracy.
- Skill in prioritizing assignments to complete work in a timely manner when there are changes in workload and assignments, pressures of deadlines, and/or a heavy workload.
- Ability to work flexible hours and travel to department clinics, as assigned.
EMPLOYMENT SCAM ALERT:
UCLA Health Recruitment is currently being targeted by scam artists through external job board sites. Review some tips in order to avoid becoming targeted. El reclutamiento de salud de UCLA actualmente está siendo atacado por estafadores a través de sitios de juntas de trabajo externos. Revisar algunos consejos para evitar ser apuntado.
“The environment is nurturing and fosters growth. When I come to work, I know what I'm doing matters.”
VINCENT, Sr. CLS Specialist, Toxicology
MONICA
I've been blessed to touch so many lives through my serving. It's a privilege to uplift other employees with words of encouragement and a smile.
SOZIT
The first thing i noticed when i joined the team was how everyone is very welcoming and friendly with supportive management. I did not feel like an outsider.
EDGAR
Once I joined, I knew UCLA Health was THE place to be due to the growth potential and training offered
RENE
If you want to grow professionally, this is the right place for you.
ERA
We are family here. We support each other. We collect together.
ELIZABETH
It’s so diverse and inclusive here. There’s always the opportunity to share your thoughts. It's a place where you feel you belong.
JERRY
Your career path at UCLA Health will enable you to follow a myriad of avenues and turns. It opens up a wide variety of opportunities.
ORLANDO
There’s a togetherness and higher level of commitment to teamwork at UCLA Health. We are several groups and teams that work together with a common goal which is to improve our patients experience.
KATHERINE
UCLA Health is a supportive, collaborative, and purposeful environment where leadership is invested in your growth and creating real opportunities. And knowing that what we do matters gives a real sense of purpose.
DR. ISLA GARRAWAY
UCLA has incredible resources and a team science approach. The ability to work with collaborative teams and access the amazing resources around campus is the best part about being at UCLA.
RADU
UCLA is very diverse in its personnel as well as its many research fields studied
JENNA
UCLA Health provides so many opportunities to exchange ideas, share moments and grow. I have learned a lot about team management and relationship building.
SHARON
I was looking for a job to further my career and continue to improve and learn as a therapist.
TARO
I have been blessed to be surrounded by supportive colleagues who aspire me to be the best version of myself.
Awards & recognition
