Make a difference in people’s lives every day. When you join UCLA Health, you’ll be working at an institution that provides leading-edge care to the people of L.A. and throughout the world. We provide our team members with the environment and support to do amazing work, because each and every one of them plays a vital role in our commitment to care.
As a vital part of our Human Resources team, the Manager of Organizational Development plays a key role in shaping the culture, talent, and performance of our growing healthcare organization. We’re seeking a strategic, savvy, business-minded leader and collaborative professional who can develop and execute initiatives that strengthen employee engagement, enhance leadership capabilities, and drive continuous improvement across all levels of business.
Reporting to the Senior Director, Organizational Development and Learning, the Manager of Organizational Development ensures the delivery of high-impact organizational development (OD) interventions, clinic coaching programs, large-scale needs assessments, organizational effectiveness initiatives, metrics, and enterprise-wide solutions that enhance leadership capability, employee experience, and operational performance across UCLA Health. The role oversees and provides strategic leadership for two complementary team verticals, Organizational Development and Clinic Coaching.
Key Responsibilities include:
- Lead a broad portfolio of OD, change management, coaching, and engagement programs, supporting the needs of 40,000+ employees across five hospitals and 250 clinics.
- Lead a team of Organizational Development Consultants, including the management of complex client engagements, supporting the navigation of organizational dynamics, diagnosing root issues, and designing high-impact OD interventions.
- Create and deploy OD frameworks, tools, and methodologies for change management, team effectiveness, employee engagement and leadership development.
- Define standardized OD service models, consulting practices, and service tiers to ensure consistent, equitable delivery systemwide.
- Serve as a strategic advisor to senior and executive leaders, offering thought leadership on culture, team effectiveness, leadership, and change management with a deep understanding of the business.
- Cultivate strong relationships with key stakeholders and act as trusted strategic partner to executive and senior leaders.
- Provide strategic direction and coaching to OD Consultants, ensuring high-quality consulting, consistent methodologies, and strong professional development.
Salary offers are determined based on various factors including, but not limited to, qualifications, experience, and equity. The full salary range for this position is $128,500 to $298,100. The budgeted salary or hourly range that the University reasonably expects to pay for this position is approximately $190,000 to $250,000.
• Bachelor’s degree in organizational development, I/O Psychology, HR, Leadership Development, Business Administration, or related field preferred; and/or equivalent combination of education and experience. Related Master’s degree strongly preferred
• Ten years of experience leading organizational development initiatives and interventions such as change management, leader coaching and consultation, employee engagement, group facilitation, process improvement, strategic planning and organizational design in a large, complex, matrixed organization.
• Experience managing high-performing team(s) within a large, complex organization
• Experience working in healthcare and/or academic medicine strongly preferred
• Demonstrated experience applying OD principles, frameworks and methodologies, including: culture assessment, team effectiveness, leadership development, strategic alignment, facilitation of retreats, strategy sessions and team interventions.
• Demonstrated ability to work effectively with diverse populations and all levels of employees and leaders.
• Formal training/certifications (any of the following are preferred):
- Prosci or similar change management certification
- ICF/CTI or comparable coaching certifications
- Assessment certifications (e.g. MBTI, DiSC, Strengths Finder, Korn Ferry/Leadership Architect)
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