Make a difference in people’s lives every day. When you join UCLA Health, you’ll be working at an institution that provides leading-edge care to the people of L.A. and throughout the world. We provide our team members with the environment and support to do amazing work, because each and every one of them plays a vital role in our commitment to care.
Join one of the nation’s leading academic medical centers and play a key role in advancing world-class eye care!
The Department of Ophthalmology’s Retina Division at UCLA Health is seeking a Clinic Manager to lead a skilled team of professionals in our Retina, Retinal Injection, and Vision Rehab outpatient clinic. This individual will champion operational excellence, foster team collaboration, and ensure an exceptional patient experience while supporting cutting-edge clinical care. In this role, you will:
- Oversee daily clinic operations, ensuring efficiency, quality, and adherence to UCLA Health standards.
- Supervise and develop administrative, clinical, and supervisory staff while promoting a collaborative, service-focused environment.
- Partner with physicians and leadership to enhance workflows, patient access, and overall clinic performance.
- Coordinate clinical and imaging support for faculty, fellows, optometrists, and residents.
- Monitor patient satisfaction, manage escalations, oversee service recovery, and handle VIP patient coordination.
- Maintain inventory and manage procurement of equipment and supplies for exam rooms, imaging labs, and visual field areas.
- Review and update clinic policies and procedures to ensure compliance, consistency, and best practices.
Salary Range: $86,400-184,800 Annual
Required:
- Minimum of 3 years of progressively responsible managerial experience including financial and budget preparation.
- Bachelor’s Degree in related area and/or equivalent experience or training.
- Previous demonstrated expertise in managing patient services and staffing in a fast-paced clinical setting.
- Skill in analyzing information, problems, situations and procedures to define objectives, identify pattern and formulate conclusions
- Skill in setting priorities which accurately reflect the relative importance of job responsibilities
- Knowledge of University’s Electronic Medical Record System.
- Ability to establish and maintain productive working relationships internally and externally.
- Skill in verbal communications to clearly convey complex problems and proposals in both formal and informal situations
- Ability to creatively integrate competing demands of a multi-specialty setting into a productive working environment.
- Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health
- Working knowledge of University policies and procedures to appropriately manage accounting systems, cashiering, risk management and personnel
- Ability to work flexible hours and travel between department clinics, as needed.
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UCLA Health Recruitment is currently being targeted by scam artists through external job board sites. Review some tips in order to avoid becoming targeted. El reclutamiento de salud de UCLA actualmente está siendo atacado por estafadores a través de sitios de juntas de trabajo externos. Revisar algunos consejos para evitar ser apuntado.
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