Make a difference in people’s lives every day. When you join UCLA Health, you’ll be working at an institution that provides leading-edge care to the people of L.A. and throughout the world. We provide our team members with the environment and support to do amazing work, because each and every one of them plays a vital role in our commitment to care.
As a Front Desk Administrative Support member, you will provide essential front office assistance to the Santa Monica Pediatric Specialty Care office. We are looking for an energetic and friendly candidate that will deliver an exceptional first point of contact for our patients and their families. Responsibilities include, but are not limited to:
- Patient registration and check-in
- Insurance verification
- Process co-payments
- Appointment scheduling
- Verify referrals and authorizations
- Triage calls
Salary Range: $25.60-36.33 Hourly
- Demonstrated typing skills of at least 45 WPM.
- Demonstrated experience in organizing and defining tasks, setting priorities, working independently, and following through with minimal direction in order to perform effectively under conditions of frequent interruptions, fluctuating workloads, and conflicting time demands.
- Demonstrated ability to handle confidential material with discretion.
- Strong problem-solving skills and demonstrated ability to initiate, monitor, and complete tasks, including those not explicitly assigned or intrinsic to achieve specific goals.
- Demonstrated proficiency with Microsoft and Windows computer platforms and proficiency in the use of computer programs, including Word, PowerPoint, Excel, e-mail programs, web browsers, and Adobe Acrobat.
- Demonstrated attention to detail.
- Demonstrated ability to establish and maintain cooperative working relationships with faculty, staff, Administration, and patients from various social, cultural and economic backgrounds.
- Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and its services and programs.
- Skill in recognizing an emergency or high priority situation and taking appropriate and immediate action.
- Ability to maintain composure when confronted with difficult situations and respond professionally.
- Demonstrated ability to operate CareConnect, download reports, documents and labs from patient’s chart.
- Knowledge of the policies and procedures of third party payors, including Medi-Cal and California Children’s Services.
- General knowledge of medical terminology and ICD-10 coding.
EMPLOYMENT SCAM ALERT:
UCLA Health Recruitment is currently being targeted by scam artists through external job board sites. Review some tips in order to avoid becoming targeted. El reclutamiento de salud de UCLA actualmente está siendo atacado por estafadores a través de sitios de juntas de trabajo externos. Revisar algunos consejos para evitar ser apuntado.
“The environment is nurturing and fosters growth. When I come to work, I know what I'm doing matters.”
VINCENT, Sr. CLS Specialist, Toxicology
MONICA
I've been blessed to touch so many lives through my serving. It's a privilege to uplift other employees with words of encouragement and a smile.
SOZIT
The first thing i noticed when i joined the team was how everyone is very welcoming and friendly with supportive management. I did not feel like an outsider.
EDGAR
Once I joined, I knew UCLA Health was THE place to be due to the growth potential and training offered
RENE
If you want to grow professionally, this is the right place for you.
ERA
We are family here. We support each other. We collect together.
ELIZABETH
It’s so diverse and inclusive here. There’s always the opportunity to share your thoughts. It's a place where you feel you belong.
JERRY
Your career path at UCLA Health will enable you to follow a myriad of avenues and turns. It opens up a wide variety of opportunities.
ORLANDO
There’s a togetherness and higher level of commitment to teamwork at UCLA Health. We are several groups and teams that work together with a common goal which is to improve our patients experience.
DAVID
UCLA Health walks the walk and talks the talk! It's an incredible feeling to work for an organization that always puts the patient first. I am honored to work in full alignment with the UCLA Health Mission and Vision.
DR. ISLA GARRAWAY
UCLA has incredible resources and a team science approach. The ability to work with collaborative teams and access the amazing resources around campus is the best part about being at UCLA.
RADU
UCLA is very diverse in its personnel as well as its many research fields studied
JENNA
UCLA Health provides so many opportunities to exchange ideas, share moments and grow. I have learned a lot about team management and relationship building.
SHARON
I was looking for a job to further my career and continue to improve and learn as a therapist.
TARO
I have been blessed to be surrounded by supportive colleagues who aspire me to be the best version of myself.
Awards & recognition
