CREATE AN EXCEPTIONAL CAREER
Working at UCLA Health
You can turn great aspirations into great outcomes—for our patients and for yourself. At UCLA Health, you’ll be challenged and empowered in an atmosphere of learning and support, working alongside world-class colleagues whose work has helped forge our reputation as a healthcare leader.
Every day, we practice what we preach, bringing us closer to our patients, to our community, and to each other as we work to improve health and positive outcomes for all we serve.
Our network of outstanding facilities includes outpatient clinics located throughout the Los Angeles area.
CICARE – Our World Class Practices
CICARE is an acronym that serves as a set of guidelines for what is expected of every team member at UCLA Health.
Connect with the patient or family member using Mr./Ms. or their preferred name.
Introduce yourself and your role.
Communicate what you are going to do, how it will affect the patient, and other needed information.
Ask for and anticipate patient and/or family needs, questions, or concerns.
Respond to patient and/or family questions and requests with immediacy.
Exit courteously explaining what will come next or when you will return.
Our Service Promise
I will always keep my commitment to care, as I have been entrusted by patients, colleagues, and society.