TURN YOUR EDUCATION INTO A LIFE-CHANGING EXPERIENCE
- Administrative internship
- Administrative fellowship
- Biodesign fellowship
- College student summer program
Looking to apply your education in a rewarding Internship as you make a significant and positive impact on the community – and the world? UCan at UCLA Health! We’re home to California’s number one hospital* and we have exciting opportunities for you to make a meaningful contribution to our important work. Our Administrative Internship is an engaging and rewarding 10-12 week program designed to provide you with real-world project work and in-depth exposure to a busy world-class academic medical center.
*U.S. News and World Report’s annual Best Hospital Honor Roll 2019-20
What it’s all about
The UCLA Health Administrative Internship is hands-on and action-oriented, giving you the knowledge and experience necessary to take on the challenges of tomorrow’s health care field. You will be exposed to every area of health care delivery, attend regular meetings with senior leaders and project sponsors, and be involved in a variety of enterprise-wide projects and initiatives. At the end of the program, you’ll be able to showcase the knowledge and skills you’ve gained by presenting your project to UCLA Health senior leadership.
This year, we are excited to offer ten internship opportunities within key departments across our system. Individual department leaders will serve as your preceptors and guide your project work. More than that, the entire Administrative Intern cohort will learn with one another through a myriad of shadowing experiences, executive-facilitated discussions, and other community-building events.
Here are the 2021 internship opportunities:
Department: Budget & Financial Services
Preceptor: Annabelle Lerman – Director, Finance and Budget
Executive Sponsor: Tammy Wallace, CPA – Chief Financial Officer, UCLA Hospital System
Position description: The Budget and Financial Services Administrative Intern will gain exposure to the hospital planning and financial management process. The Finance department at UCLA Health serves as a center of expertise for a variety of Financial Planning and Budget (FP&B), administrative business processes, reporting and selective analysis to create efficiency, implement standardization, and provide strategic value to UCLA Hospitals system and support the clinical business entities in critical financial deliverables.
Department: International Services
Preceptor: Rojean Kashanchi, MPH – Senior Director, International Business Development
Executive Sponsor: Michael Burke, MHA – Executive Director, International
Position description: The International Services Administrative Intern will work with the Executive Director of International, the Senior Director of Business Development, and other key stakeholders. UCLA Health International Services is the department responsible for furthering the health system’s global strategy. In addition to managing the care of over 3,000 patients from over 140 countries, UCLA Health International Services is responsible for facilitating cross-country collaborations to enhance UCLA Health’s impact all over the world. Administrative Interns will have the opportunity to gain exposure to the dynamic international healthcare environment while applying their skills in strategic planning, process improvement, analytics, and marketing.
Department: Marketing Services
Preceptor: Dominic Parero – Executive Director, Strategic Marketing
Executive Sponsor: Tanya Andreadis – Chief of Marketing, UCLA Health
Position description: The Marketing Administrative Intern will work throughout the department, a Center of Excellence, provides strategic marketing and services for UCLA Health. Marketing faces new challenges in a COVID-19 era. It is a priority to capture and retain patient volumes, as well as build confidence and reputation with peers and consumers. Taking a customer centric approach is paramount to achieving these goals. The Marketing Administrative Intern will contribute to customer centric strategies and plans through the research and discovery projects that they are assigned to.
Department: Nursing Administration
Preceptor: Liz Maister, MSN – Senior Director, Nursing Business Systems
Executive Sponsor: Karen Grimley, PhD, RN, MBA – Chief Nursing Executive, UCLA Health
Position description: The Nursing Administration Administrative Intern will work with UCLA Health nursing leadership to advance strategic projects and initiatives. UCLA Health Nursing Administration oversees administrative, clinical, data analytics, and budgetary items for nursing in-patient units at the medical centers. This is a system internship offering candidates exposure to system and local activities focused on clinical operations that impact patient care and services. There is an opportunity to interface and project manage aspects of interdepartmental and inter-professional teams.
Department: Office of Health Informatics and Analytics (OHIA)
Preceptor: Yael Berkovich – Data Governance Manager, Enterprise Information
Executive Sponsor: Albert Duntugan, MHA – Chief Data Officer, UCLA Health
Position description: The Office of Health Informatics & Analytics (OHIA) Administrative Intern will work with the OHIA leadership team to provide products, services and solutions to the UCLA Health Sciences related to the exciting world of Data and Analytics. Our administrative intern will gain exposure and hands-on involvement in initiatives and projects related but not limited to Cloud Implementation, Data Science, Enterprise Data Management, Data Governance and Data Architecture and Enterprise Analytics. Gain exposure to the opportunities within Information Technology, and implement leading edge solutions in close collaboration with our Ambulatory, Clinical Operations, Research and Education steering committees and partners.
Department: Oncology, Hematologic Malignancies, and Cellular Therapies
Preceptor: Jordan Wong, MHA – Manager, Hematologic Malignancies and Cellular Therapies
Executive Sponsor: Emi Kamiya, MBA – Administrative Director, Hematologic Malignancies and Cellular Therapies
Position description: The Oncology Services Administrative Intern will work directly with the Director, Hematologic Malignancies and Cellular Therapies. The Administrative Intern will be exposed to the operations of an Oncology service line that spans multiple care settings and programs, including CAR-T cell therapy, Bone Marrow Transplant, Infusion Centers, and the Adolescent and Young Adult Cancer Program. They will gain hands on experience in project management, lean process improvement, and hospital operations.
Preceptor: Drew Weil, MPH – Manager, Hospital Operations
Executive Sponsor: Richard Azar – Chief Operating Officer, UCLA Health
Position description: The Operations Administrative Intern will report to the Chief Operating Officer and serve as a member of the Operations Leadership Team. This internship will be project-based and action-oriented while tackling key projects identified by the COO and other senior operational leaders. Projects for this Administrative Intern will expose the intern to a variety of crucial areas in hospital operations. These projects may include patient throughput and flow, labor and productivity, cost-benefit analysis and business plans, staff recognition and development, and other topics relating to operational problem-solving.
Department: Performance Excellence
Preceptor: Jerome Crawford – Director, Performance Excellence & Interim Chief of Staff, Quality
Executive Sponsor: Robert Cherry, MD, MS – Chief Medical and Quality Officer, UCLA Health
Position description: The Performance Excellence Administrative Intern provides operations improvement support to UCLA Health by functioning as necessary, as a project manager, facilitator, consultant, and analyst. The Consultant facilitates the assessment of problems, the compilation and analysis of data, the development of improvement teams, the design and collections of metrics, and the facilitation of improvement efforts. The Administrative Intern using Lean and other appropriate improvement approaches to not only support performance improvement, but to implement active daily management approach to sustain performance. Project work may include supporting projects in areas of improving access (patient flow, length of stay, throughout), improving quality (patient experience, CAUTI/CLABSI), and/or improving our overall financial metrics (labor management, supply cost, clinical denials).
Department: Operative Services
Preceptor: Ron Perez, JD, MSN, RN – Senior Director, Operative Services
Executive Sponsor: Richard Azar – Chief Operating Officer, UCLA Health
Position description: The Operative Services Administrative Intern would work with the Senior Director, perioperative services leadership tri-ad, and other key members of the business analytics team. Perioperative Services at UCLA Health includes main operating rooms at multiple medical centers, pre-and post-recovery treatment spaces, sterile processing departments, ambulatory surgery centers including the Jules Stein Eye Institute, and business analytics functions. Projects will expose the Administrative Intern to business planning and analytical analysis, process improvement throughout the perioperative spaces, and working on cross-functional teams including clinical staff.
Department: Primary Care
Preceptor: Jeff Butler, MHSA – Clinical Director, Community Practice Network
Executive Sponsor: Farah Elahi – Chief of Operations, Ambulatory and Community Practices
Position description: The Primary Care Administrative Intern would work with ambulatory care leadership to address outpatient workflow efficiencies and access expansion for key services. The Primary Care Network is composed of the CPN and EIMG offices, including Behavioral Health Associates. Our group consists of 35 offices including Adult, Pediatric, Immediate Care, Mall offices, and mental health services. The individual would be involved and learn about ambulatory operations, strategy, finance, population health and work with and interact with our operation and physician teams.
Department: Quality Management Services
Preceptor: Christine Ahn, MBA – Director, ValU and QIPM
Executive Sponsor: Marianne Rowan-Braun – Chief Patient Experience Officer, UCLA Health & Interim Executive Director, Quality
Position description: The Quality Operations Administrative Intern is responsible for assisting with quality initiatives impacting core clinical processes and patient safety. The Quality Incentive Program Management (QIPM) Team manages the Quality Incentive Pool (QIP) Program, a California Department of Healthcare Services-run quality reporting program worth roughly $8 million annually with a focus on improving the quality of care for Medi-Cal Managed Care patients. QIP is reported on an annual basis and its metrics span the domains of primary care, specialty care, inpatient care, and resource utilization. The QIPM team is not only responsible for successful QIP Program reporting, but also initiating and facilitating quality improvement projects to improve metric performances impacting clinical care and patient safety. To do this, we partner and align our efforts with other multidisciplinary teams including clinical staff and leadership, the Department of Medicine, Information Technology, and the Office of Population Health and Accountable Care.
If you are enrolled in a Master’s degree program in health care administration, business administration, nursing, public health, health informatics, or a related field, you are eligible to apply to become a UCLA Health Administrative Intern.
Please check back in fall 2021 for summer 2022 internship information.
- One page cover letter telling us why you are interested in pursuing an internship with UCLA Health and what your top-three goals are for your summer internship
- Current resume, including both undergraduate and graduate school GPAs
- Enrollment in an MBA, MHA, MPH, MSN, MHI or other closely related program with graduation in or after December 2021
- Strong analytical, organizational and communication skills
- Writing and editing skills to prepare grammatically routine business correspondences, such as informal letters, memoranda, and notification letters
- Computer proficiency and knowledge of on-line processing, web page editing, and a variety of programs, such as Microsoft Office and Tableau
- Excellent prioritization skills to complete work in a timely manner despite changes in workload or assignment, pressure of deadlines, or competing requirements
Who oversees the UCLA Health Administrative Internship Program?
Each Administrative Internship position will have their own department-specific preceptor. This person will help assist Administrative Interns throughout the summer and provide coaching and guidance on a day-to-day basis. In addition to these preceptors, Richard Azar, the COO of UCLA Health serves as the Executive Sponsor to the Administrative Internship program.
How will I be paired with a department’s Administrative Internship position?
At the time of application, applicants will select the top four departments where they’d like to complete an Administrative Internship at UCLA Health. After all interviews have been completed, the applicants will create their ranked list of preferred internship placements. With this information, we will be able to find pairings that maximize the applicant’s and department’s preferences.
What is the duration of the Internship? Is it paid or unpaid?
The Administrative Internship is a 10-12-week paid program.
When does the Internship start?
The start date for all Summer Administrative Interns is late May to early June.
Who is eligible to apply for the Internship?
Applicants must be currently enrolled in master’s program.
How many interns does UCLA Health hire?
We plan on hiring 8 interns next summer.
- NameInternship PositionGraduate Program
- Natalie NguyenQualityMPH, University of California, Los Angeles
- YearNameInternship PositionGraduate Program
- 2018Joseph ChoiPerformance Excellence MPH, Yale University
A challenging and rewarding 12-month program design to provide qualified early careerists with training in leadership, hospital management, and administration in all aspects of an academic medical center.
The UCLA Health Administrative Fellowship is a 12-month project-based and action-oriented program that encourages learning across all aspects of health care delivery. As a Fellow, you will attend various executive leadership meetings, be involved in an array of enterprise-wide projects and initiatives, and lead different projects for the organization. Richard Azar, UCLA Health’s Chief Operating Officer, is the primary preceptor of the Fellowship. During your Fellowship, you will serve as a member of Richard’s senior leadership team. With our flexible structure, you will get to see and experience all areas of UCLA Health including the health system, ambulatory sites, and the faculty practice group. Each project will have a sponsor who will work with you on project definition, execution, and dissemination of results.
At the conclusion of your journey at UCLA Health, you will have gained marketable core competencies in four major areas:
- Healthcare administration knowledge, including operational planning and system improvement in a hospital, clinic, and academic setting
- Interpersonal and communication skills while working with physician and administrative colleagues on various projects
- Professionalism and leadership skills
- Analytical and critical thinking skills, business planning and financial analysis
If you will complete your Master’s degree in Health Care Administration, Business Administration, Nursing, Public Health, Health Informatics or another related field from an accredited program by summer 2021, you are a candidate for the UCLA Health Administrative Fellowship. The 12-month program is a post-graduate training program, starting immediately following the completion of your graduate degree. Please click here to complete the online application September 27, 2020. The documents mentioned below should be uploaded as a single, consolidated PDF as part of your online application. All materials must be completed for consideration. E-mail inquiries can be directed to: AdminFellowship@mednet.ucla.edu.
Our Human Resources Staffing Office reviews all applications and forwards applications of potential candidates to the Administrative Fellowship Search Committee. At the time the online application is submitted, candidates will be required to upload the following documents to the online application:
- Statement of Purpose
- Statement on Contributions to Diversity, Equity, and Inclusion: How will you contribute to diversity, equity, and inclusion at UCLA Health? Consider your awareness of inequities and challenges faced by historically underrepresented or economically disadvantaged groups. How might you work to address these inequities and challenges as the Administrative Fellow and in positions immediately following the fellowship? Please limit your response to 500 words.
- Two letters of recommendation (Please address to Dear Search Committee)
- Current academic transcript (official or non-official)
Minimum qualification requirements include:
- Recent completion of an MHA, MBA, MSN, MPH, MHI or Master’s degree in related field by Summer of 2021
- Strong analytical, organizational and communication skills
All dates subject to change.
|Late September||Application deadline of September 27th midnight PST. All completed applications received by the application deadline will be reviewed. Use job code: 8653.|
|Mid-October||A select group of candidates will be invited to participate in telephone interviews.|
|Early November||On-site or virtual final interviews will be contingent upon COVID-19 safety recommendations.|
|Early November||Decisions will be made and an offer extended to the selected fellow(s) in early November|
- Fellowship YearNameGraduate Degree, ProgramCurrent PositionOrganization
- 2019-2020Amanda G. FakihMHSA, University of MichiganDeputy Chief Administrative Officer, Department of Pathology & Laboratory MedicineUCLA Health
- 2019-2020Garrett KuipersMHA, MBA, Army-Baylor UniversityBrigade Medical OfficerFort Campbell
- 2018-2019Annie RiggsMHSA, University of MichiganService Line Manager, NeurosciencesUCLA Health
- 2017-2018Samantha GaffneyMHA, MBA, University of Alabama at BirminghamProject Manager, Executive Administration (Santa Monica)UCLA Health
- 2017-2018Edgar MargeviciusMHA, MBA, Army-Baylor UniversityGroup Practice ManagerGoodfellow Air Force Base
- 2016 – 2017Daniel D. HeffnerMHA, MBA, Army-Baylor UniversityFuture Operations OfficerMedical Recruiting Brigade, Fort Knox
- 2016-2017Drew WeilMPH, Yale UniversityManager, Hospital OperationsUCLA Health
- 2016-2017Alan L. KaplanMD, UCLA UrologistUCLA Health
- 2015-2016Rojean KashanchiMPH, Columbia University Senior Director, International Business DevelopmentUCLA Health
- 2015-2016John E. ThomasMHA, MBA, Army-Baylor University InstructorAMEDD Center and School, JBSA
- 2014-2015Drew PetersonMPH, Yale UniversitySpecialist, Financial ServicesUCLA Health
- 2014-2015F. Marc OrcuttMHA, MBA, Army-Baylor UniversitySenior Financial AnalystAir Force Budget Programs, Washington DC
- 2014-2015Laura McDonoughMHSA, University of Michigan Enterprise InitiativesIntermountain Healthcare
- 2013-2014Lily RohMPH, Yale University Director, Population HealthUCLA Health
- 2013-2014Eric HarasimowitzMHA, MBA, Army-Baylor University Department Head, Material ManagementNaval Medical Center, Camp Lejeune
- 2012-2013Mike BurkeMHA, University of IowaExecutive Director, International ServicesUCLA Health
- 2012-2013Frances Watts Van BeekMSHA, MBA, University of Alabama at BirminghamDirector, Hematologic Malignancies and Stem cell TransplantUCLA Health
- 2011-2012Catherine (Bass) WattsMHA, Saint Louis UniversityPhysician Office SupervisorSaint Francis Health System
- 2010-2011Randi WigginsMBA, Yale UniversityAdministrative Director, Operative ServicesUCLA Health
- 2009-2010Catherine (Duda) HampelPhD, MPH, UCLA Executive Administrator, Department of Anesthesiology and Critical Care MedicineUPMC
- 2008-2009Jeff ButlerMHSA, University of Michigan Chief Administrative Officer, Faculty Practice GroupUCLA Health
Who oversees the UCLA Health Administrative Fellowship Program?
Richard Azar, the Chief Operating Officer of UCLA Health, is the primary preceptor for the Fellowship. In addition to Drew, the Manager of Hospital Operations will help assist the Fellow throughout the year and provide coaching and guidance on a day-to-day basis.
How is the Fellowship structured? Is it rotational or project-based?
The Fellowship is a 12-month, project-based program. The Fellow will get to see and experience all areas of UCLA Health including the health system, ambulatory sites, and the faculty practice group. The interest of the Fellow as well as intuitional needs guide project selection.
Is the Fellowship a paid position?
Fellows are considered full-time employees and are paid a salary for the 12-month duration of the program. As such, the Fellow is eligible for employee benefits including health insurance coverage, retirement savings, and paid time off. For more information, please visit www.uclahealthcareers.org.
How many Fellows will UCLA Health hire in the 2020-2021 Fellowship year?
UCLA Health anticipates hiring one Administrative Fellow each year. In addition, since 2013, UCLA Health has partnered with Army Baylor to provide an Administrative Fellowship position to an active duty military officer completing their MHA. Upon completion of the 12-month fellowship, the Army Baylor Fellow returns to a military position.
What specific graduate degrees are accepted for application to the program?
MHA, MBA, MSN, MPH, MHI or Master’s degree in related field from an accredited program. Graduate programs with a required fellowship or residency prior to graduation are eligible.
Will UCLA Health accept Fellows who obtained their graduate degree in previous years?
We welcome applicants with a variety of experience, including those with work experience as well as recent graduates. The UCLA Health Administrative Fellowship is typically geared toward early careerists.
Are international applicants eligible for consideration?
UCLA Health does not currently offer visa sponsorship for the Administrative Fellowship.
Can applicants submit materials electronically?
Yes. All applicants must submit materials electronically including their online application, statement of purpose, statement on contributions to diversity, equity, and inclusion, resume/CV, letters of recommendation and current academic transcript. Transcripts and letters of recommendation may be scanned and uploaded with the online application or emailed to firstname.lastname@example.org.
What criteria are used to select the Administrative Fellow?
Applicants are evaluated on the following through the online application materials, phone interview and on-site interviews:
- Academic achievement
- Professional and personal experiences
- Statement of purpose
- Statement on contributions to diversity, equity, and inclusion
- Letters of recommendation
- General knowledge of UCLA Health
- Leadership potential
- Overall fit
For more information, please attend one of our upcoming Zoom presentations:
- Wednesday, September 23, 2020 at 3:00PM PST. Join here: https://uclahs.zoom.us/j/95641250552. The Meeting Number is 956 4125 0552. Should you like to join by phone, the US Toll Free number is +1 669 900 6833
UCLA Biodesign Fellowship
Develop transformative, life-changing technologies – from advanced devices to sophisticated digital solutions – with the Biodesign Fellowship. This year-long entrepreneurial opportunity provides early-stage professionals with the chance to partner with a best-in-class interdisciplinary team to prototype and develop technologies to solve challenging health care needs. If you have an advanced degree in medicine, nursing, engineering, computer science, design or business and a passion for changing lives through technology, this could be an incredible opportunity for you. Learn more or apply today.
College Student Summer Program
At UCLA Health, our summer employment programs are aimed at providing college students with real-life healthcare experience. Here, you can find a job that will be a true learning experience.
Candidates for the College Student Summer Program must be high school graduates who are currently enrolled in college or current undergraduate students and demonstrate a desire for a career in healthcare. Volunteer experience is preferred.
Please check back in December 2020 for updates regarding next year’s program.