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Manager, Health Information Mgmt System
As a member of the Resnick Neuropsychiatric Hospital (RNPH) Leadership team the Health Information Management System (HIMS) Manager has responsibility for the oversight and management of the NPH\BHS HIMS team, a separately licensed Psychiatric hospital within a hospital, and the Department of Psychiatry. Requires oversight of general HIMS operations including ROI, storage, distribution, and retrieval of patient medical records, document imaging and regulatory reporting. This position will play an important oversight role in Quality and act as a primary resource and key stakeholder on the leadership team for HIMS issues as well as on-site surveys and audits by TJC, CMS and LPS. The Manager will also be responsible for coordination of services with the Health System HIMS department and will be expected to create and meet leadership expectations of established performance objectives and work within Health System Operating system guidelines.
Reports to the Administrative Director of NPH/BHS and the Health System Director, Health Information Management Services.
Responsible for the oversight and management of the NPH\BHS HIMS team, a separately licensed Psychiatric hospital within a hospital, and the Department of Psychiatry.
Responsible for management of HIMS functional areas, including document imaging, Release of Information, eMPI, deficiency management, file management\retention, and others as required.
Direct oversight of collection and analysis of clinical and administrative data in collaboration with the NPH/BHS Quality Director.
Primary HIMS contact for on-site audits and surveys related to NPS/BHS, such as Joint Commission, CMS, LPS and others as required.
Responsible for reporting requirements of patient information in accordance with Federal, State and local laws and regulations, and meeting accrediting and regulatory agencies standards.
Maintain the confidentiality and security of patient information in accordance with special regulations regarding psychiatric records.
Responsible for the storage, distribution and retrieval of NPH/BHS patient medical records. Assist the HIMS Director with paperless initiative for NPH and Health System.
Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, reduce expenses and work cooperatively and jointly to provide quality customer service.
Liaise effectively with staff members and physicians.
Notify Director of errors and trends detected through quality audits.
Ensure high productivity standards are met while maintaining highest quality standards for work performed.
Participate in the recruiting process as required.
Provide in-services for HIMS and other organizational staff as needed, related to regulatory and governmental requirements, and HIMS workflows under responsible functional areas.
Provide performance counseling as needed and when appropriate.
Monitor workflow and prevent backlogs.
Communicate regularly with Administrative Director and HIMS Director regarding any problems, issues or concerns regarding the department staffing, budget, productivity and quality as required.
Develop performance improvement goals and identify opportunities to improve workflows that are in alignment with organizational and regulatory requirements in collaboration with the NPH/BHS Leadership, Quality and the Health System HIMS management team.
Participate as a member of the Forms Committee.
Collaborate with HIMS Systems & Quality Analyst to identify workflow and systems improvements that support HIMS and NPH/BHS and Health System goals.
Engage Operations teams through active management, rounding, huddles in a leadership role to support and improve staff relations and highest quality outcomes.
Coordinate orientation and training of HIMS policies and procedures for RNPH medical records for faculty, staff and trainees, including rotating clinicians.
Responsible for establishing an effective working relationship with all Revenue related department's of the Health System, including Patient Business Services, Faculty Practice Group, Admissions, Utilization Management and Quality Management in order to optimize work flow needed to ensure optimal reimbursement for patient care services.
Participates in and coordinates operational needs related to federal initiatives such as CMS Recovery Audit Contractors (RAC), ICD10 and DSM V implementation.
Responsible for preparation and monitoring of HIMS budget for RNPH and NPBHS, including variance explanations.
Job QualificationsThe HIMS Manager must hold an RHIT or RHIA credential in good standing from AHIMA and have a minimum of a Bachelor's degree in a related area; a Master's degree is preferred and a minimum of five (5) years' experience working in a HIMS Management role in an acute care hospital setting, academic setting preferred.
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