Under the direction of the Division Administrator, provide administrative support to the Division of Liver and Pancreas Transplantation. Major responsibilities include transcription; correspondence with internal and external referring physicians, insurance companies and clinical program staff regarding patient issues; appropriately responding to and routing all incoming calls, establishment and maintenance of patient, academic and research records; assisting in preparation and submission of research publications and grant submissions, and maintaining heavy clinical and administrative schedule.
Demonstrated skill organizing and prioritizing assignments on a continual basis Demonstrated skill coordinating program needs to consistently meet tight deadlines Demonstrated skill in data entry with a high degree of speed and accuracy Demonstrated skill using PC word-processing software General knowledge in preparation of manuscripts, articles, abstracts, and grants applications Working knowledge of medical terminology General knowledge of standard business office practices, including equipment usage Ability to work independently with minimal direct supervision Ability to establish and maintain working relationships in a team-oriented environment Ability to assume high degree of responsibility, as scope of work may impact directs patient care Ability to use quality, independent judgment particularly as related to clinical issues Knowledge of liver transplantation and BA/BS preferred Bilingual Spanish skills (desired)
Please be advised that ALL new hires will be required to successfully complete a criminal background investigation and a medical examination, which includes a drug screening, prior to employment at UCLA Health. The receipt of satisfactory responses to reference requests, and the provision of satisfactory proof of an applicant's identity and legal authority to work in the United States are also required. Any misrepresentation, falsification or material omission may result in a candidate's failure to receive an offer, or if already hired, an immediate dismissal from employment.
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At UCLA Health, we achieve excellence in patient care consistently by following the steps outlined in CICARE.
CICARE is an acronym that describes specific behaviors that are guaranteed to result in excellent communication with patients, families and colleagues.
Every UCLA Health employee, physician and volunteer holds themselves and their colleagues accountable for practicing these six steps with everyone on every encounter.
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Please confirm that you agree with CICARE
Connect with the patient and their family members by addressing them as Mr./Ms., or by the name they prefer.
Introduce yourself and your role.
Communicate what you are going to do, how long it is going to take, and how it will impact the patient.
Ask permission before examining the patient and anticipate patient and/or family needs, questions or concerns.
Respond to patient and/or family questions and requests with immediacy.
Exit courteously and/or with an explanation of what will come next (or when you will be back to check on them).